Warranty Claim Intake + Approval Agent
Replaces a $50k Help Desk Tech. Validates warranty claims, ships replacements in 4 minutes.
An SMB owner (manufacturer / appliance retailer / electronics dealer) spends $50k/yr on a Help Desk Technician who shepherds every warranty claim — chasing photos, serial numbers, proof of purchase, and the fault narrative. The role is 80% form-completion follow-up — exactly what a tool-using agent does without sleep, with a paper trail.
Customer files a warranty claim → agent collects the missing fields via email or chat (PoP photo, serial, fault description, photo of damage), validates against warranty registration DB, approves replacement / repair / deny, and triggers the replacement-shipment workflow with a one-line summary for the owner.
▶Technical specs
ANTHROPIC_API_KEYGMAIL_OAUTH_TOKENSHOPIFY_ADMIN_API_TOKENSHIPPO_API_KEYGOOGLE_DRIVE_OAUTH_TOKENSLACK_BOT_TOKENWARRANTY_REGISTRY_URLWe connect these securely during setup. OAuth integrations above connect with one click — no manual token entry.
▶Open source info
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