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Review Monitor And Reply Drafter
Monitors reviews across platforms, classifies sentiment, drafts replies, flags angry customers instantly.
The Problem
You spend hours each week scanning Google, Yelp, and Facebook for new reviews, then manually drafting responses — while negative reviews sit unanswered and hurt your local search ranking.
The Outcome
Every new review is automatically read, classified by sentiment, matched to customer order history, and a draft reply appears in Slack for your one-click approval — negative reviews get flagged immediately.
Day in the Life
1.
Every morning at 7am: Agent scans all review platforms, posts a digest to Slack showing overnight sentiment trends and new 1-2 star reviews flagged for urgent response
2.
Tue 7:14am: 2-star Google Review arrives — agent pulls customer's Shopify order, drafts apology + reship offer, pings you in Slack to approve
3.
Tue 12:30pm: 5-star Yelp review posted — agent drafts thank-you reply, queues it for your one-click approval
4.
Throughout day: Any review below 3 stars triggers instant Slack notification with full context so you never miss an upset customer
▶Technical specs
Runtime
python
Pattern
native-agent
Tier
medium
Setup Time
hours
Integrations
one-clickmanual setup
✓Slack✓ShopifyYelp✓Google Business Profile
▶Open source info
Repository
obsei/obsei
Stars
1,401
License
Apache-2.0
Last Commit
2026-05-12
Replace
Customer Service Representative
$42,000/yr
AgentDepot · Solo plan
$99/month
Save $40,812/yr · 35.4x cheaper
Free 15-min setup call · Agent live before you hang up
Also Replaces
×Birdeye $299/mo
×Podium $399/mo
×Reviewshake $89/mo
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