Customer-History Memory Bot
Replaces a $65k CSM. Remembers every customer interaction, surfaces context in 1 second.
An SMB owner spends $65k/yr on a junior Customer Success Manager who scrolls Zendesk + Stripe + Shopify + Gong every time a customer pings, just to remember what was discussed last month. The role is 60% memory retrieval — exactly what a vector-memory agent does in 800ms with cited history.
Customer emails or chats in → agent looks up everything that customer has ever said, bought, or escalated, summarizes the last 3 touchpoints in one paragraph, and pre-loads the human rep's chat window before they read the ticket.
▶Technical specs
ANTHROPIC_API_KEYMEM0_VECTOR_STOREOPENAI_API_KEYSTRIPE_SECRET_KEYSHOPIFY_ADMIN_API_TOKENHUBSPOT_PRIVATE_APP_TOKENGMAIL_OAUTH_TOKENSLACK_BOT_TOKENWe connect these securely during setup. OAuth integrations above connect with one click — no manual token entry.
▶Open source info
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