Booking + Confirmation Coordinator
Replaces a $42k Front Desk Receptionist. Books, confirms, reschedules — across email + SMS.
An SMB owner spends $42k/yr on a Front Desk Receptionist who books appointments by phone, sends confirmation emails, fires reminder texts 24h out, and reschedules no-shows. The role is 75% calendar plumbing — and every missed confirmation is a no-show worth $80-300.
Customer requests a slot via web form, Instagram DM, or SMS → agent finds the next 3 available windows on Cal.com, books one, fires confirmation email + 24h SMS reminder, and re-books automatically when a no-show pings to reschedule.
▶Technical specs
ANTHROPIC_API_KEYCALCOM_API_KEYGOOGLE_CALENDAR_OAUTH_TOKENTWILIO_ACCOUNT_SIDTWILIO_AUTH_TOKENTWILIO_FROM_NUMBERSENDGRID_API_KEYWe connect these securely during setup. OAuth integrations above connect with one click — no manual token entry.
▶Open source info
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