Booking + Confirmation Coordinator

Replaces a $42k Front Desk Receptionist. Books, confirms, reschedules — across email + SMS.

The Problem

An SMB owner spends $42k/yr on a Front Desk Receptionist who books appointments by phone, sends confirmation emails, fires reminder texts 24h out, and reschedules no-shows. The role is 75% calendar plumbing — and every missed confirmation is a no-show worth $80-300.

The Outcome

Customer requests a slot via web form, Instagram DM, or SMS → agent finds the next 3 available windows on Cal.com, books one, fires confirmation email + 24h SMS reminder, and re-books automatically when a no-show pings to reschedule.

Day in the Life

Mon 9:14am: web form 'Tuesday after 2pm' → agent picks 2:30pm slot, books, emails confirmation + adds to Google Calendar

Tue 10:00am: 24h-out trigger → agent sends SMS reminder to 11 customers booked for Wed

Wed 1:42pm: customer texts 'running late, can we move it' → agent finds next 2 slots, replies with both, books on reply

▶Technical specs

Runtime

python

Pattern

api-shim

Tier

medium

Setup Time

hours

Integrations

one-clickmanual setup

Cal.comGoogle CalendarTwilio SMSSendGrid

Additional Credentials

ANTHROPIC_API_KEYCALCOM_API_KEYGOOGLE_CALENDAR_OAUTH_TOKENTWILIO_ACCOUNT_SIDTWILIO_AUTH_TOKENTWILIO_FROM_NUMBERSENDGRID_API_KEY

We connect these securely during setup. OAuth integrations above connect with one click — no manual token entry.

▶Open source info

Repository

calcom/cal.com

Stars

42,465

License

MIT

Last Commit

2026-05-12

Replace

Front Desk Receptionist

$42,000/yr

AgentDepot · Solo plan

$99/month

Save $40,812/yr · 35.4x cheaper

Request this agent →

Free 15-min setup call · Agent live before you hang up

Also Replaces

×Calendly Pro $12/seat/mo

×Acuity Scheduling $20/mo

×Square Appointments $29/mo

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Bundles Well With

→ livekit-voice-receptionist → chatwoot-ticket-triage