Review Request Sender Agent
Replaces a $32k Customer Service Coordinator by auto-sending post-service review requests at optimal times across email, SMS, and Google.
Appointment-based service businesses lose review volume because follow-ups are manual, inconsistent, and sent at the wrong time. A Customer Service Coordinator spends 5-8 hours weekly chasing reviews manually, costing $32k annually. Most requests never reach customers on their preferred channel.
The agent monitors completed appointments, waits for optimal post-service windows (24-72 hours), then routes each review request to the customer's preferred channel—email, SMS, or direct Google link. It tracks open rates and click-throughs, re-sends non-responders after 7 days, and logs all activity for compliance.
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