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NPS Response Drafter Agent

Replaces a $45k Customer Success Coordinator by drafting personalized NPS replies in minutes, not hours.

The Problem

Small businesses collect NPS feedback but lack the bandwidth to respond thoughtfully to every detractor, passive, and promoter. A single coordinator manually drafting responses wastes 5-10 hours weekly, and generic replies damage brand trust. Most SMBs either ignore feedback or send tone-deaf templates.

The Outcome

The agent monitors incoming NPS survey responses, segments them by score range (detractors, passives, promoters), and instantly drafts on-brand replies tailored to each sentiment. It pulls company voice guidelines and recent customer context, then routes drafts to your team for one-click approval and send via email or your survey platform.

Day in the Life
1.
Mon 9am: NPS survey closes with 47 responses → agent segments into 12 detractors, 18 passives, 17 promoters → drafts personalized replies for each group
2.
Mon 10am: Your team reviews drafts in dashboard, edits two replies for tone, approves the rest → agent sends all responses same day
3.
Fri 4pm: Agent pulls weekly NPS trend report, flags top 3 churn themes from detractor feedback, surfaces to leadership for product review
Deploy Specs
Runtime
python
Pattern
native-agent
Tier
medium
Setup Time
hours
Integrations
via Composiomanual setup
✓Qualtrics✓Typeform✓SurveyMonkey✓HubSpot✓Slack
GitHub Source
Repository
Stars
0
License
MIT
Last Commit
Replace
Customer Success Coordinator
$45,000/yr
AgentDepot · Solo plan
$99/month
Save $43,812/yr · 37.9x cheaper
14-day free trial · No credit card
Also Replaces
×Qualtrics NPS module $1,500/mo
×Delighted $500/mo
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Concierge Setup — $499

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